Privacy policy

We may collect your name, phone, email, delivery address, order details, device information, and marketing preferences. UGC creator applicants also provide links to work samples and timestamped acknowledgements of the creator brief and content license. Payment credentials are handled by our payment provider and are not stored by Donna Natural.

We use information to process and deliver orders, prevent fraud, provide support, measure site performance, evaluate UGC creator applications, arrange selected PR-package deliveries, and—only with consent—send launches, offers, and care tips.

We share necessary details with service providers such as couriers, payment processors, hosting, analytics, and messaging platforms. We do not sell personal information.

We retain records only as long as needed for service, legal, accounting, and security purposes.

You can decline analytics cookies, unsubscribe from marketing, or ask to access, correct, or delete eligible personal information by contacting us.